We provide technical support services for PABX systems to all places in Fiji and for a variety of brands.
Our engineers are certified with:
- Alcatel-Lucent OmniPCX Enterprise systems
- Avaya Contact Center
- Avaya Unified Communications systems
- 3CX system
As well as with over 10 years of hands on system and in field engineer experience working with other PABX brands found in Fiji such as; NEC, Aria and Panasonic.
Our PABX Support services include;
- PABX phone system programming
- Telephone extensions – connections, programming, troubleshooting
- upgrading phone systems – trying to use as much of your existing phone system in conjunction with a new modern PABX system
- Call Center systems – advice with Call Routing, Call Queues, Service Levels, Agent performance, Call Recording and Reports and more
- Remote Extensions – securely provisions Telephone Extensions to work from your mobile phone using an app or on your laptop as you roam
